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Lilmedia E-commerce Services

Digitalisation has brought great changes to commerce and service structures. Customer service and sales take place in multiple channels as the customer experience reaches from the internet and social media to the bricks-and-mortar shop. Your company's online services, online shop and customer service must mesh seamlessly when it comes to personnel, processes and tools. Lilmedia helps you to design, implement and develop online services and shops that provide excellent customer experience and new competitive advantage.

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Ecommerce Development Process

We plan and own an end-to-end ecommerce development project: from the investigation of your business requirements and user experience design to ecommerce solution implementation, integration and launch. We strive for the efficiency of all your business processes and integrate an ecommerce component with your other business systems to achieve automated data transfer. We cover diverse integration scenarios depending on your business specifics and goals, our technology expertise includes (but is not limited to) ERP, CRM, PIM and DAM, CMS systems, payment gateways, and marketing tools.

The main types of Ecommerce websites

B2C Online Stores: The common type of Ecommerce businesses with an Ecommerce website dedicate to display and promote products to final consumers like clothes and tech products including mobiles and PCs or furniture.

B2B Ecommerce Platforms: Enterprises develop online Ecommerce Platforms to promote their products and services to other businesses while increasing their reach and targeting international markets.

C2C Ecommerce Stores: Third-party stores like eBay enable regular individuals and retailers to promote and sell their products online to final consumers.

What we do

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CRM

Improving your internal processes by implementing or upgrading your current CRM system through the integration and optimization of third-party modules.

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ERP

Lilmedia’s team designs, develops, and deploys custom ERP systems for eCommerce to enable you to efficiently manage your core business processes.

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Web and Mobile Development

Providing expert-level development of web and mobile applications of any complexity, turning your vision into a profitable software product.

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Security

Ensuring secure financial transactions, data protection, confidentiality, and integrity of your platform through rational corporate security processes.

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UI/UX Design

A user-centric approach and extensive experience in UI/UX design allow us to deliver a high-quality solution and ensure your users’ satisfaction.

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Customer Support

Processing all interactions in the contact center at any time of day, providing the omnichannel accessibility your consumers need.

How can we help?

Our services combine expertise from strategic consulting to service design, software development, AI & analytics, cloud and integration services. We walk with you all the way on the journey towards a data-driven business, from ideas to implementation and continuous development.

Get a good start for new service development, coach your organisation to change, and build your business on a solid architecture.

Take control of your data assets and harness their value to improve your business, customer experience and services.

Design and develop services based on insight and the technologies that best support your business.

Enhance your operations, offer new services for your customers and react more quickly to changes.

Take advantage of modern cloud platforms for agile and scalable services.

Get in Touch With Us